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Terms of Service

Version: 2026-10-02

These terms are between you and Kavayam Technologies Private Limited ("KavayaM", "we", "us") and apply to your use of KavayaM Document AI.

The service

KavayaM provides a document extraction service — you upload documents, we extract text, tables, key-value pairs, and structured data from them and return the results.

The service is currently offered as an early-access, invitation-only release. Features, limits and availability may change, and parts of the service may be unavailable or produce incomplete results while we improve it. Your feedback helps us do that.

Your account

You're responsible for the accuracy of the information you provide when you sign up
You're responsible for keeping your password and API keys secure, and for activity that happens under your account
Free and paid tiers have different usage limits and different data-handling commitments — see our Privacy Policy for the specifics, including how they differ between tiers

Acceptable use

You agree not to:

Upload content that is unlawful, or that you do not have the right to share or have processed
Upload malware, or content intended to harm the service or other users
Attempt to gain unauthorised access to the service, other accounts, or our systems, or to probe or bypass security, authentication, rate limits or usage limits
Disrupt or overload the service or the infrastructure it runs on
Reverse-engineer, scrape, or copy the service, except where the law expressly allows it
Share your account, or resell or provide the service to others without our written agreement

You are responsible for the documents you upload and for having the right to process any personal data they contain.

How we handle your data

Covered in full in our Privacy Policy, not repeated here — including retention, where your documents are processed, and how our approach to using your data to improve our models differs between free and paid tiers.

Termination

You can close your account at any time by writing to info@kavayam.com. We may suspend or terminate accounts that violate these terms. What happens to your data when an account is closed is covered in the Privacy Policy.

Liability and warranties

The service is provided "as is" and "as available". Extraction results are produced automatically and may contain errors — please check them before relying on them. To the extent permitted by law, we make no warranties, express or implied, including of accuracy, fitness for a particular purpose, or uninterrupted availability.

To the extent permitted by law, KavayaM is not liable for any indirect, incidental or consequential loss, or for loss of data, profits or business, arising from your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us for it in the 12 months before the claim.

Governing law

These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising from them.

Changes to these terms

If we make material changes to these terms, we'll update the version date above and, where required, ask you to re-accept before you continue using the service.